Policies & Procedures

The Upholstery Depot Guarantee

We strive to send out only high quality, error-free work.  If you are not completely satisfied with any aspect of the work, we will always stand behind our craftsmanship and our fabrics purchased in house.  That is our promise.

The Upholstery Depot’s Policies:

  • ​​Old fabric will be removed and discarded unless salvage is requested prior to work being started.
  • Fabric orders must be paid in full before order will be placed.
  • Deposit is required when the pieces are delivered or dropped off.
  • Prompt pick-up of finished pieces is requested unless previous arrangements have been made.  A storage fee may be applied.
  • Final payment is due upon pick-up or delivery of pieces.

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The Upholstery Depot’s Process

ESTIMATE

Each project begins with an estimate.  The best way to obtain an estimate is to email a photo of your item to us using the following link contact@theupholsterydepot.com

If you do not have access to a digital camera, or if you prefer to discuss your project in person, you are welcome to visit our shop any time. No appointment is necessary. Once we have all of the details, we will provide you with an estimate.

FABRIC & TRIM

The next step is to choose fabric and trim, if required.  We have extensive fabric selections, so we encourage you to view what we have to offer during your selection process.

Fabric from outside sources are welcome upon approval.

PICKUP & DELIVERY

If your unable to transport the furniture yourself, please call and see if our pick up and delivery service is available in your area.

Once the furniture and fabric are received by our shop, we will provide an estimated completion date.

UPHOLSTERY PROCESS

The work process begins by removing the old fabric and filling to the bare frame.  We check the frame for motion in the joints and repair them.  We inspect springs and webbing and replace them, if required.  We retie coil springs using the traditional method of the 8-way hand-tie.  We replace the fillings and padding with new materials as necessary.  We cut and sew fabric components and apply.  We then add finishing trims.

COMPLETION OF WORK

Each piece is personally inspected for quality workmanship.  When the work is complete, we will contact you to arrange pick-up or to schedule a delivery date if needed.  The balance of the job is due upon completion.

YARDAGE ESTIMATES

YARDAGE ESTIMATES *

Sofa                              18-20 yards

Loveseat                       14-17 yards

Lounge chair                 8 1/2-10 yards

Wingback chair            6 1/2-8 yards

Occasional chair          2 1/2-5 1/2 yards

Ottoman                        3 1/2-4 1/2 yards

Dining chair seat          3/4 yard

Banquette cushion        3-5 yards

*Yardage requirements will vary based on the specific characteristics and dimensions of your piece, as well as the width and repeat of your fabric.

REPEAT CHART

Once the yardage requirements are determined for your piece, assuming a standard 54″ solid fabric, use the following chart to adjust the amount if your fabric is less than 54″ or has a pattern repeat.

WIDTH          PLAIN          1-7″          8-13″          14-21″          22-27″          OVER 27″

54″                   0%               10%          10%            25%             30%               40%

50-53″             10%               30%         30%            40%            45%               55%

48-49″             20%              30%         30%            40%            45%               55%

45-47″              20%              70%         70%            80%            85%             105%

36-44″             40%              70%         70%            80%             85%             105%